Please read these terms carefully before using mp500 services. By creating an account, you agree to be bound by these terms.
Important: These Terms & Conditions constitute a legally binding agreement between you and mp500. If you do not agree with any part of these terms, you must not use our services. You must be at least 21 years of age and a resident of Indonesia to use mp500.
You must be 21 years or older to register and use mp500 services. Age verification is mandatory.
You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
mp500 is committed to fair gaming. Any fraudulent activity or bonus abuse will result in account suspension.
By using mp500, you confirm that online gambling is legal in your jurisdiction and you comply with all local laws.
In these Terms & Conditions, unless the context otherwise requires, the following terms shall have the meanings set forth below:
By registering an Account with mp500, accessing the Website, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, as well as our Privacy Policy and Responsible Gaming Policy. If you do not agree with any provision of these Terms, you must immediately cease using our Services.
mp500 reserves the right to amend, modify, or update these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon publication on the Website. It is your responsibility to review these Terms regularly. Continued use of the Services after any modification constitutes your acceptance of the revised Terms.
These Terms & Conditions are provided in English. In the event of any discrepancy between the English version and any translation, the English version shall prevail.
To register and use mp500 Services, you must meet the following criteria:
To access mp500 Services, you must register a personal Account by providing accurate, current, and complete information, including:
You may only register one Account. Multiple Accounts registered by the same individual will be considered duplicate accounts and will be subject to closure. mp500 reserves the right to suspend or terminate any duplicate accounts and void any associated bets or winnings.
mp500 is committed to preventing fraud, money laundering, and underage gambling. As part of our Know Your Customer (KYC) procedures, you may be required to provide the following documents:
Failure to provide requested verification documents within 30 days may result in Account suspension and withdrawal restrictions. mp500 reserves the right to request additional verification at any time.
You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. You must not share your login information with any third party. Any activity conducted under your Account will be deemed to have been authorized by you. You must notify mp500 immediately if you suspect unauthorized access to your Account.
mp500 accepts deposits via the following methods for Indonesian Players:
The minimum deposit is Rp 50,000. There is no maximum deposit limit, but transactions may be subject to bank or e-wallet provider limits. All deposits are processed in Indonesian Rupiah (IDR). mp500 does not charge deposit fees, but your payment provider may impose its own charges.
Deposits are typically credited to your Account instantly. If your deposit does not appear within 30 minutes, please contact customer support with your transaction reference number.
You may withdraw funds from your Account at any time, subject to the following conditions:
mp500 processes most withdrawal requests within 15 minutes to 24 hours. Withdrawals to Indonesian bank accounts are typically completed within the same business day. mp500 does not charge withdrawal fees.
mp500 is committed to preventing money laundering and terrorist financing. All deposits must be wagered at least once before withdrawal. mp500 reserves the right to request source of funds documentation for large or suspicious transactions. Withdrawals must generally be made using the same method as the deposit. If this is not possible, mp500 may request additional documentation before processing alternative withdrawal methods.
mp500 offers various bonuses and promotions to Players, including welcome bonuses, reload bonuses, cashback offers, and loyalty rewards. All bonuses are subject to specific terms and conditions, which will be clearly stated in the promotional materials. General conditions applicable to all bonuses include:
mp500 has zero tolerance for bonus abuse. The following activities are strictly prohibited and will result in bonus forfeiture, voiding of winnings, and potential Account termination:
Bonus funds cannot be withdrawn directly. Only winnings generated from bonus funds, after completing all wagering requirements, become eligible for withdrawal. mp500 reserves the right to remove bonus funds from your Balance at any time if you request a withdrawal before completing wagering requirements.
All bets placed on mp500 are considered final and cannot be canceled, amended, or voided once confirmed. You are responsible for ensuring that your bet selections, stake amounts, and bet types are correct before confirming. mp500 is not liable for any errors made by the Player when placing bets.
Sports bets are settled based on official results as determined by the relevant governing body (e.g., FIFA for football matches, ATP for tennis). Casino game results are determined by certified Random Number Generators (RNG) or live dealer outcomes. mp500 reserves the right to void bets in the following circumstances:
mp500 reserves the right to impose maximum payout limits on certain bet types or games. Specific limits will be stated in the game rules or promotional terms. In general, maximum winnings per day are capped at Rp 500,000,000 unless otherwise specified.
The following activities are strictly prohibited on mp500 and will result in immediate Account suspension and forfeiture of funds:
mp500 supports responsible gambling. If you wish to take a break from gambling, you may self-exclude your Account for a specified period (24 hours, 7 days, 30 days, 6 months, or permanently) by contacting customer support. During self-exclusion, you will not be able to log in, place bets, or receive promotional communications. For more information, visit our Responsible Gaming page.
You may close your Account at any time by contacting customer support. Upon closure, you must withdraw any remaining balance. Unclaimed balances will be held for 90 days, after which they may be forfeited.
mp500 reserves the right to suspend or terminate your Account at any time if we believe you have violated these Terms & Conditions, engaged in fraudulent activity, or if required by law. In such cases, we will notify you via email and provide an explanation. If your Account is terminated for violation of these Terms, mp500 reserves the right to forfeit any remaining balance and void any pending bets or withdrawals.
All content on the mp500 Website, including text, graphics, logos, images, software, and game interfaces, is the property of mp500 or its licensors and is protected by Indonesian and international copyright, trademark, and intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works of any mp500 content without prior written consent.
mp500 provides the Services on an "as is" and "as available" basis. We do not guarantee that the Website will be uninterrupted, error-free, or free from viruses or other harmful components. To the fullest extent permitted by law, mp500 disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
mp500 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:
In no event shall mp500's total liability to you exceed the amount deposited into your Account during the 12 months preceding the claim.
If you have a complaint or dispute with mp500, please contact our customer support team at [email protected]. We will make every effort to resolve the issue promptly and fairly. If a dispute cannot be resolved through direct communication, you agree to submit the matter to binding arbitration under the rules of the Indonesian National Board of Arbitration (BANI). Arbitration proceedings will be conducted in English in Jakarta, Indonesia.
These Terms & Conditions are governed by and construed in accordance with the laws of Indonesia. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts of Jakarta, Indonesia. By using mp500 Services, you consent to the jurisdiction and venue of such courts.
If you have any questions about these Terms & Conditions or require assistance with your Account, please contact us:
Responsible Gaming Reminder: mp500 is committed to promoting responsible gambling. If you feel that gambling is negatively affecting your life, please visit our Responsible Gaming page for tools and resources, or contact our support team for assistance with self-exclusion and deposit limits. You must be 21 or older to use mp500 services.
Last Updated: January 15, 2026
These Terms & Conditions are effective as of the date stated above. mp500 reserves the right to update these Terms at any time. Please check this page regularly for updates.
Visit our FAQ page for quick answers, or contact our support team 24/7 for personalized assistance.